Shipping policy

At Peptora Health, we are committed to ensuring your order arrives safely and efficiently.

Processing Times

Orders are typically processed within 1–2 business days after payment has been received and confirmed.

Delivery Times

• United Kingdom: 1–3 business days after dispatch.

• International orders: 5–10 business days after dispatch, depending on destination and customs processing.

Please note that delivery times are estimates and may vary due to courier delays or busy periods.

Order Tracking

Tracking information will be provided where available once your order has been dispatched.

Shipping Charges

Shipping costs are calculated at checkout and displayed before payment is completed.

Shipping Address Accuracy

Customers are responsible for ensuring shipping information is accurate at the time of ordering.

Damaged or Lost Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at peptorahealth@gmail.com.

Temperature Controlled Packaging

Where required, products may be shipped using insulated or temperature-controlled packaging to help maintain product integrity during transit.